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Rusty, Customer Service
Category: Exercise Equipment
Satisfied Customers: 5454
Experience:  Over 20 years electronics experience. How may I help you today?
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I have purchased an pro-form 14.9 elliptical machine

Customer Question

Hi, I have purchased an pro-form 14.9 elliptical machine recently. The wi-fi router was installed near the machine, but the ifit will not connect to it? I have followed all the instructions in the user's manuel and are growing desperate. Please help. Also, the console takes a long time to respond.
Submitted: 2 months ago.
Category: Exercise Equipment
Expert:  Rusty replied 2 months ago.

Hello, my name is Rusty. Sometimes the router gets locked to its current connections. The first thing to do is unplug your router, wait 30 seconds, and plug it back in. Wait for the router to boot up, try to connect, and tell me the results.