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Pete
Pete, Electronic Engineer
Category: Exercise Equipment
Satisfied Customers: 16897
Experience:  Over 16 years of experience installing and repairing electronics.
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My nordictrack 5100r is stuck at a high incline, Today,

Customer Question

My nordictrack 5100r is stuck at a high incline
JA: How long has this been going on?
Customer: Today, after months of nonuse due to injury. Today is the fist day it was plugged back in
JA: What troubleshooting have you tried?
Customer: Unplugging, hittting srop and srat together before inserting safety key
JA: The equipment expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No thanks.
Submitted: 9 months ago.
Category: Exercise Equipment
Expert:  Pete replied 9 months ago.

Hi there,

My name is***** will try my best to help you with your question.

Sometimes incline motors will get frozen in position and need broke free. To do this, try the following:

Take the motor cover off and take the screw out of the bottom of the incline motor that is attached to the screw assembly. Once you remove the screw you should be able to break the incline motor free.

Run the incline up and down with the screw still off (laying the treadmill on its side may make this easier). Once it goes up and down (hold the screw so it goes in and out) reattach it then run the calibration as you described previously. If it was just stuck it should now work fine:)

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Pete.
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Expert:  Pete replied 9 months ago.

Hi, just checking in on your question, do you need any further assistance?

Expert:  Pete replied 9 months ago.

Hi, just checking in on your question, do you need any further assistance?