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Pete, Electronic Engineer
Category: Exercise Equipment
Satisfied Customers: 15459
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a model 5.1T and all the instrumentation works but

Customer Question

hello I have a model 5.1T and all the instrumentation works but the belt wont move, I was running on it tonight and the belt just stopped
JA: How long has this been going on?
Customer: just tonight
JA: What troubleshooting have you tried?
Customer: I was running for about 5 minutes and the belt stopped and it wont go
JA: The equipment expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: un plugged it and and took the safety rope off and put it back on
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Fitness Equipment Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Exercise Equipment
Expert:  Pete replied 4 months ago.

Hi there

Expert:  Pete replied 4 months ago.

Approximately how old is the treadmill?

Are you looking to carry out the repair yourself, or are you looking for a repairer in your area?

Expert:  Pete replied 4 months ago.

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

Expert:  Pete replied 4 months ago.

Hi, just checking in on your question, do you need any further assistance?