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Michael, Technician
Category: Exercise Equipment
Satisfied Customers: 9011
Experience:  Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.
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When I cut on my treadmill and start walking it cuts off and

Customer Question

When I cut on my treadmill and start walking it cuts off and I get a speed motor error. I have checked the speed sensor it has a good connection.
JA: What's the exact make and model of the treadmill?
Customer: It is a bodyguard
JA: What troubleshooting have you tried?
Customer: I checked the connections
JA: The equipment expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Before I received this error. The power cord was crushed and when I pluged the machine in, black smoke came out of the outlet and the machine stopped working completely. we replaced the power cord and that's when the trouble started
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Fitness Equipment Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Exercise Equipment
Expert:  Michael replied 4 months ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem

, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

May I have the full model #?

Also how old is your treadmill?

This is likely a cheap fix;-)

Thank you

Tech Michael

Customer: replied 4 months ago.
I bought this treadmill at an auction 2 to 3 years ago not sure how old it is a bodyguard fitness there are no model numbers. With the serial number help
Customer: replied 4 months ago.
About the serial number there is a part number
Customer: replied 4 months ago.
Serial number(###) ###-####and the part number is *****
Expert:  Michael replied 4 months ago.

Hi you will need the to get the part you need.

Whats wrong with this one is the speed sensor.

I would order that and replace it to fix this issue.

Yes the SN and part # ***** be ok for this ;-)

Expert:  Michael replied 4 months ago.

One min and I'll tell you the best place to get that part, it plugs in, no soldering required.

Customer: replied 4 months ago.
How would I go about ordering the part for this
Expert:  Michael replied 4 months ago.

Hi, the best place to get that speed sensor is:

I would call for best results, also they dont list all parts on their site;-)

TOLL FREE 8am - 5pm Mon - Fri CST

(###) ###-####/p>

I will help you when you have the part, no extra cost.

In any case, I will stick with you until this is complete.

Please rate my service kindly.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you


Tech Michael