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Pete, Electronic Engineer
Category: Exercise Equipment
Satisfied Customers: 15471
Experience:  Over 16 years of experience installing and repairing electronics.
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Bad sensor, Awhile, Ithe doesn't let me do anything, No,

Customer Question

Bad sensor
JA: How long has this been going on?
Customer: Awhile
JA: What troubleshooting have you tried?
Customer: Ithe doesn't let me do anything
JA: The equipment expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Fitness Equipment Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Exercise Equipment
Expert:  Pete replied 4 months ago.


Expert:  Pete replied 4 months ago.

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

Customer: replied 4 months ago.
E5 sensor
Customer: replied 4 months ago.
It still isn't working
Customer: replied 4 months ago.
What am I able to do?
Expert:  Pete replied 4 months ago.

The E5 sensor error indicates a problem with the speed sensor.

First, check to make sure it is clean and positioned correctly. If it is located close to the front roller it should be 1/8" away from the magnet but if it is located off the back of the motor it should be clean and centered.

You can test the motor - see below. If the motor is good look at the motor control board and manually push the walk belt and see if there is a blinking light on the board. If there is the sensor is good if not replace the sensor. If the sensor is good and the motor is good replace the motor control board.

To test the motor:
1. Get a 12-18 volt dc battery fully charged(like one from a cordless drill)
2. Make sure it is fully charged, because it won't work if not
3. Attach the + and - to the motor red is + and black is -
4. If the motor turns slowly your motor is ok, if not the motor is bad and needs to be replaced
5. If the motor is ok then the motor controller board is malfunctioning and needs to be replaced.