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Pete, Electronic Engineer
Category: Exercise Equipment
Satisfied Customers: 15453
Experience:  Over 16 years of experience installing and repairing electronics.
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Ihave a sportcraft tx 390 does not run but safty clicks on

Customer Question

Ihave a sportcraft tx 390 does not run but safty clicks green on non board
JA: How long has this been going on?
Customer: last month and it never after at
JA: What troubleshooting have you tried?
Customer: nothing
JA: The equipment expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: what is the cost
JA: You just pay a $5 deposit now and the rest only when you get a reply from the Fitness Equipment Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.
Customer: ok
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Fitness Equipment Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Exercise Equipment
Expert:  Pete replied 4 months ago.

Hi there

Expert:  Pete replied 4 months ago.

Approximately how old is your Sportcraft TX390?

Does the display appear normal, or is there anything unusual on it?

Do you have a voltmeter available to carry out some tests on the motor and control board, or are you looking for a repairer in your area?

Customer: replied 4 months ago.
Peter yes I check red white wire and they look good so what is the next spet
Expert:  Pete replied 4 months ago.

What checks did you carry out? Did you test for voltage? What voltage results are you getting at the motor, and at the control board?

Customer: replied 4 months ago.
Volt ido not know but it does run either
Expert:  Pete replied 4 months ago.

Ok if it is not running then there is a fault with either the motor control board or the motor itself, depending on whether it is getting voltage or not.

If voltage to the motor is good but it is not running then the motor will need to be replaced.