How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: Exercise Equipment
Satisfied Customers: 11945
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your Exercise Equipment Question Here...
Louie is online now
A new question is answered every 9 seconds

Display goes off when stop using, replaced batt still

Customer Question

Display goes off when stop using, replaced batt still problem

Submitted: 10 months ago.
Category: Exercise Equipment
Expert:  Louie replied 10 months ago.

Hi Vince and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, bear with us; re-confirm and post back with the complete model number Star Trac.

Still, proposed preliminary tries (if have not been done) as these are the only easy user doable attempts:

  • • scrape clean the battery contacts;
  • • check and ensure battery lead wires are soldered/connected good at end points.

All others would be internal and would require access to and familiarity with a multi-meter and even a soldering iron.

Customer: replied 10 months ago.

New battery, clean term, machine will work with either batt just display turns off soon as flywheel stops

What you think

Expert:  Louie replied 10 months ago.

Appreciate the post back Vince.

Possibly a connection/component issue; internal hardware which would require that the unit be opened up for visual inspection, voltage/continuity/resistance checks, confirm faults and effect repairs.

Are you then considering a DIY (do-it-yourself) repair approach? If yes, do you have access to and familiar with a multi-meter and even a soldering iron?