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treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 4753
Experience:  20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon
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I have a crosswalk 400e treadmill the control panel doesnot

Customer Question

i have a crosswalk 400e treadmill the control panel doesnot compute
Submitted: 1 year ago.
Category: Exercise Equipment
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Pete replied 1 year ago.

Hello,

What is showing on the control panel?

Are you getting an error code?

Customer: replied 1 year ago.
No code
Expert:  Pete replied 1 year ago.

What is showing on the control panel?

Customer: replied 1 year ago.
It will not show a code just beep two times
Expert:  Pete replied 1 year ago.

Ok, so you are telling me the control panel is completely blank with nothing showing on the display at all?

Expert:  Pete replied 1 year ago.

You are my eyes and ears for this question so I need you to tell me what exactly you see and hear.
Please take a photo of the display and attach it here so I may see what is on the display?

Customer: replied 1 year ago.
When I try to start it make a buz sound and some time nothing.
Customer: replied 1 year ago.
Ok
Customer: replied 1 year ago.
I press start it a buzz sound and sometime nothing. No code dosplayed
Customer: replied 1 year ago.
nothing showing code.when i press the number7 button the treadmill starts and runs at that speed. the only way to stop i have to pull the red key.
Expert:  Pete replied 1 year ago.

Please take a photo of the display and attach it here so I may see what is on the display?

Customer: replied 1 year ago.
i sent the pictures
Expert:  Pete replied 1 year ago.

If you have sent them by email I will not receive them.

Can you attach the pictures here, using the paperclip icon?

Customer: replied 1 year ago.
cannot send them
Customer: replied 1 year ago.
can we solve this problem.
Customer: replied 1 year ago.
how can i get an error code
Expert:  Pete replied 1 year ago.

You do not have to get an error code, just let me know what is showing on the display when you use the machine - does it show the speed, etc?

A picture would really help.

You can email me directly at***@******.***