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Ask Russell H. Your Own Question

Russell H.
Russell H., Service Tech
Category: Exercise Equipment
Satisfied Customers: 9546
Experience:  8+ years of professional experience
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My Octane 37e is making a shrill squeaking noise when I work

Customer Question

My Octane 37e is making a shrill squeaking noise when I work the handles up
Submitted: 8 months ago.
Category: Exercise Equipment
Expert:  Russell H. replied 8 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

That sort of noise means that friction between some rotating component and some non-rotating component has taking place. Sniff for a smell of burnt (anything) or look for dust or similar finely ground stuff that indicates the position on the friction, somewhere above the ground stuff or dust.

Customer: replied 8 months ago.
Russell,Have you ever worked on an Octane 37e elliptical machine? Your profile shows your a Computer Systems Expert.
Expert:  Russell H. replied 8 months ago.

No I have not worked on that model of device before.

In favor of another Expert, I have Opted Out.