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Pete, Electronic Engineer
Category: Exercise Equipment
Satisfied Customers: 15465
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a 4 year old x9i and having trouble with it keeping

Customer Question

I have a 4 year old x9i and having trouble with it keeping calibration. I have isolated the problem to when the incline "screw" (not sure what to call the rod that raises and lowers the incline) switches from the thicker screw to the smaller screw. Basically the smaller screw will not recess into the thicker screw stopping the machine from declining beyond as a best guess 10 degrees.
Hope this make sense
Submitted: 7 months ago.
Category: Exercise Equipment
Expert:  Pete replied 7 months ago.

Hi Mark,

Could you please attach a photo here of where you think the problem lies?

Expert:  Pete replied 7 months ago.

Let me know if you still need assistance with this...