Hi I'm sorry to hear that.
Let me ask, how did the motor sound just prior to this failure?
Thanks sorry for the delay, I would not suspect the motor in this case, it sounds more like the motor driver board that you will end up needing. Its cheaper than the motor by a lot, and I would replace both the motor and the driver board if you need to change the motor as well. But, at this time, I would only order the motor driver board;-)
chances are that all that is wrong.
The best place to get that board is: Treadmill Doctor:
TOLL FREE 8am - 5pm Mon - Fri CST
If you need another source please let me know, they shoudl have that motor driver board for you;-)
In any case, I will stick with you until this is complete.
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Hi unfortunately they don't offer service;-(
If you are handy and have a few basic tools you can do this with my help its easy. But if you don't want to do that you can have Sears install that part or if you just knwo someone handy they can do this. Once you have the part, you can contact me again for advice while you make the repair;-)
Please rate kindly at this time so we can remain on this with you, there is NO cost for Rating in a kind fashion, and it is the only way I am credited for my time with you.