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Russell H.
Russell H., Service Tech
Category: Exercise Equipment
Satisfied Customers: 9547
Experience:  8+ years of professional experience
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Im getting a low speed error on my F63 Sole treadmill. I've

Customer Question

Im Farris and Im getting a low speed error on my F63 Sole treadmill. I've adjusted the sensor (even moved the sensor holder over closer to the wheel) and am still getting this error.
JA: Thanks. Can you give me any more details about your issue?
Customer: The treadmill turns on but the belt wont move once I push start. Instead of starting I'm getting this low speed error. Before when this happened I learned I needed to adjust the sensor and I did. It would then work. Now after adjusting the sensor and trying the sensor in several places I cant get it to work.
JA: OK got it. Last thing — Exercise Equipment Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: Exercise Equipment
Expert:  Russell H. replied 10 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

The sensor should be only a credit-card's thickness away from the magnet it passes close to. Or closer, at the closest.

What error exactly is the 'low speed' error you have seen, literally? it might possibly be interpreted differently.

If you have (and know how to use) a voltmeter, try a 'power Off' test of the sensor switch, unplugged from everything else, with the 'mill parts rotating but with no power to the treadmill.

Put the speed sensor's two leads, on the plug or terminal unplugged from the other stuff in the treadmill... across those two leads... and measuring resistance through the sensor switch, the switch should close (0 Resistance as opposed to infinitely large resistance) at every pass by the magnet, and if it doesn't, then the switch (or perhaps the magnet? examine it too) is defective and needs replacing - if it truly passes close to that magnet.