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Sorry for the delay and thank you for your patience. My name is Michael. I will be helping you with your question today. Please let me know if there as any additional information that you feel might be pertinent to your question. If I don't hear back from you, I'll provide the best answer I can based on the information you've given so far. You will still be able to reply with additional information or questions at any point during our conversation, and I'll revise the my answer accordingly.
This sounds like a problem that we see a lot after someone moves with their equipment. And what you have already done seems to validate that it might be the case. What I would suggest doing is checking the continuity of the individual wires that go from the console to the motor control board in the base. Sometimes these wires can be worn from rubbing against the metal in the frame, and sometimes they can get pinched or disconnected somewhere when disassembling and assembling. If you find that the continuity is ok, then go to the controller board they are connected to and make sure it is sending voltage to the motors and that the voltage varies when the controls are operated. If not, then the controller board needs to be replaced. Let me know if you have any questions.