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Ask Russell H. Your Own Question

Russell H.
Russell H., Service Tech
Category: Exercise Equipment
Satisfied Customers: 9525
Experience:  8+ years of professional experience
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The left foot platform is attached to the back wheel on the

Customer Question

The left foot platform is attached to the back wheel on the left side by a steel shaft
which has broken off. How can this be repaired? Professionally or by myself? And if by myself, can your firm provide the broken metal shaft?
Submitted: 10 months ago.
Category: Exercise Equipment
Expert:  Russell H. replied 10 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

I am not sure of the identity of your Crosstrainer by Tunturi. '9' does not identify it adequately to me.

I cannot (nor can JustAnswer) provide the part you need. However I can either refer you to a source for it (and I have several in mind, once the actual model you have is identified) or refer you to Tunturi's service department themselves, which would be at

http://www.tunturi.com/support/service-form/

and which might possibly be able to help you. But I think we should try to identify your actual model # (which would be needed for an inquiry with Tunturi, or with other parts sources located here in the United States - Tunturi is in the Netherlands - in any case.)