Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
I am not sure of the identity of your Crosstrainer by Tunturi. '9' does not identify it adequately to me.
I cannot (nor can JustAnswer) provide the part you need. However I can either refer you to a source for it (and I have several in mind, once the actual model you have is identified) or refer you to Tunturi's service department themselves, which would be at
and which might possibly be able to help you. But I think we should try to identify your actual model # (which would be needed for an inquiry with Tunturi, or with other parts sources located here in the United States - Tunturi is in the Netherlands - in any case.)