How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask treadmilltech Your Own Question
treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 4753
Experience:  20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon
32169475
Type Your Exercise Equipment Question Here...
treadmilltech is online now
A new question is answered every 9 seconds

I have a freemotion s5.5 exercise bike and the tension knob

Customer Question

I have a freemotion s5.5 exercise bike and the tension knob is stuck. I can not move it either left or right. I would like to continue to use the bike but can only do so with zero tension resistance.
Submitted: 1 year ago.
Category: Exercise Equipment
Expert:  Freddy M. replied 1 year ago.

Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. Is the knob itself stuck or does it move but the tension on the bike itself does not change?

Customer: replied 1 year ago.
The knob itself is stuck.
Expert:  Freddy M. replied 1 year ago.

I apologize but I need to opt out and open this to all experts.