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Louie
Louie, Technician
Category: Exercise Equipment
Satisfied Customers: 11868
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a nordictrack elite 5700. when I turn on the unit the

Customer Question

I have a nordictrack elite 5700. when I turn on the unit the console starts to boot but it never completes. It just cycles. Is there anything I can do to resolve this?
Submitted: 1 year ago.
Category: Exercise Equipment
Expert:  Louie replied 1 year ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, let's start with the basic / preliminary tries (if have not been done):

  • • exercise a couple of times - unplug/plug back in the magnetic/safety key;
  • • try plugging into another outlet;
  • • press the RESET button next to the power cord;
  • • try plugging into another outlet.

All others would require inspection of the internal circuitry and would most likely need the use of a multi-meter.

Customer: replied 1 year ago.
I have tried all these things to no avail. I am noticing it starts the cycle when IFIT attempts to load. I found a youtube video of my exact problem.
https://youtu.be/--ObVTDr7d0
Expert:  Louie replied 1 year ago.

Is this a fresh/new install? ...or has it been in use for some time and this issue only recent?

If connected to WiFi, please re-check wireless network/connection.