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Louie
Louie, Technician
Category: Exercise Equipment
Satisfied Customers: 11433
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a nordictrack elite 5700. when I turn on the unit the

Customer Question

I have a nordictrack elite 5700. when I turn on the unit the console starts to boot but it never completes. It just cycles. Is there anything I can do to resolve this?
Submitted: 11 months ago.
Category: Exercise Equipment
Expert:  Louie replied 11 months ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, let's start with the basic / preliminary tries (if have not been done):

  • • exercise a couple of times - unplug/plug back in the magnetic/safety key;
  • • try plugging into another outlet;
  • • press the RESET button next to the power cord;
  • • try plugging into another outlet.

All others would require inspection of the internal circuitry and would most likely need the use of a multi-meter.

Customer: replied 11 months ago.
I have tried all these things to no avail. I am noticing it starts the cycle when IFIT attempts to load. I found a youtube video of my exact problem.
https://youtu.be/--ObVTDr7d0
Expert:  Louie replied 11 months ago.

Is this a fresh/new install? ...or has it been in use for some time and this issue only recent?

If connected to WiFi, please re-check wireless network/connection.