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J.T.
J.T., Technician
Category: Exercise Equipment
Satisfied Customers: 995
Experience:  I have over 10 years experience in all fields of fitness equipment repair and service.
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The running platform is stuck in the UP position and the

Customer Question

The running platform is stuck in the UP position and the lever is broken. Is there another way to lower the platform? I have the Sole F63 model.
Submitted: 11 months ago.
Category: Exercise Equipment
Expert:  J.T. replied 11 months ago.

Take the lever off the machine. Use a pair of pliers to pull the release cab ..

Expert:  J.T. replied 11 months ago.

Also push the deck closed slight more to take the pressure off the cable

Expert:  J.T. replied 11 months ago.

Hi, did you get a chance to try and open it?