Exercise Equipment Repair Questions? Ask a Technician
Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. Does it give an error? Does it beep in a pattern?
The beeps sound like they are coming from the heart rate monitor. If your heart rate gets too high some machines beep to let you know to slow down a bit and catch your breath. Can you test it by turning on a training mode and not actually using it? With no one on it there will be no heart rate for the machine to monitor. So if it still beeps we can rule that out, if it does not beep next time this happens you may want to check your heart rate. Let me know what you find when doing this please.
If your heart rate is low the heart rate sensors could need to be replaced. However it should beep due to bpm not percentage. If it gets too high it is supposed to beep in order to let you know to cool down for a minute or two, then try to raise it again. If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue. If it did work, please don’t forget to leave a positive rating by clicking the stars/smileys - it is greatly appreciated. Please note you are rating me only not this site or your HS.
You would need to have a technician do that for you. But if your heart rate is naturally low hopefully that is not the case. Take all the time you need to test this and let me know the results when you can.
HS models do sometimes have common issues with resistance, motor failures, and motor control board failures. I can not think of any reason for what you are describing though. I will opt out and open this to all experts.