Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
The solution that you should try first, is that the belt needs readjusting, and lubrication (with the special, non-grease, lubricant these treadmill belts generally require.)
The belt should be adjusted, generally speaking, so that it is loose enough that it does not quite slip, but nearly that loose.
If the belt is adjusted (or, has shrunk up with age, and lack of lubricant...) too tightly, then it can stop the treadmill from working or running. An over-tight treadmill belt can cause wear, or even damage, in many other ways, such as by overheating the motor.
So, if you have indeed already used the special non-grease lubricant for the belt, try adjusting the tension also.
The message is supposed to be manually reset after you have lubed the belt. Adjust the belt to the right tightness (just tight enough to not slip, no looser!) and then do the following - it is possible that your machine has nothing wrong with it really, just a need to shut off the message, which is not owing to a sensor being triggered, but just happens every time a certain mileage is reached... 150 miles, perhaps, or some other figure, but try this:
- hold the two buttons, at the same time, of the Speed + or Speed up-arrow button, and the STOP button, for 5 to 7 seconds.
- the console should beep at least twice. And the message will be cleared, I hope.
If this solves the problem, please rate my Answer, so that this case may be closed. Thanks, ***** ***** luck!
START and SPEED UP is invalid.
Try turning On the treadmill.
Then wait 2 minutes for it to reach a steady status (error or no error.)
Then hold down STOP, and also SPEED UP... for 10 seconds, or until the console beep several times.
(I want you to try that procedure over again please, exactly as I have specified it, in case your having not followed my instructions the first time had any effect on the procedure.)
I'm sorry. My source must have been invalid, as to that being a reset for the message in this model.
I forget whether I asked: do you have a user guide, or a user's manual, for this treadmill model?
Then I regret to have to state that I have no further information that would be useful for the problem in this case, with this model of machine.
If you need guidance as to repair services local to you that could help with the problem, just let me know your zip code or town/city and state, and I will look up that information for you.
But to cover all other cases and give you a chance at getting more helpful information from other Experts here, I have Opted Out of the case.
Hi different expert here.I am Tech Michael. If you will re rate kindly I will help you with this problem.
Hi, tech JT here. You just need to hold stop and speed down at the same time for 5-10 seconds until it beeps.
The only other issue could be that you have a bad overlay, in which the console is actually not responding to the buttons being pressed. When you press each button on the console, does it beep?
Just to make sure the safety key is always in place correct?
Sounds like it could be a bad upper circuit board. We can try one more thing. We will try to get into diagnostics. Hold incline up and speed down buttons simultaneously for 5-10 seconds
It should bring up another menu
OK it's your upper control board. It is not accepting any inputs from the console
Fitnessrepairparts. Com or Treadmill doctor. Com for Parts
Did I read correctly above the unit is less than a year old?? If so your under full Warranty and they will send someone out free of charge.