Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem.
1. remove safety key2. press and hold the speed+ and stop keys at the same time3. Put the safety key in/on and release the keys4. press stop once5. hit the incline + arrow and let the incline go the whole way up and down6. remove safety key and try
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It is a reset that can be used for other things as well so if that was all that was needed it should have worked. I apologize but I need to opt out and open this to all experts.
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How old is your Healthrider?
Thanks for the pic sorry for the delay,
This is the main console to blame unfortunately.
Its easily replaced with just a few basic hand tools and I will assist you at no further cost;-)
The best place to get a new console and I know they are pricey. is Treadmill Doctor:
TOLL FREE 8am - 5pm Mon - Fri CST
There is no soldering needed all plug and play so its simple.
In any case, I will stick with you until this is complete.
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Thank you and have a wonderful day!