When it is unplugged, it flows very easily as if it is on the least resistance setting. I do not believe it is a failure of the motor or from the gears or working of the device grinding away harder than they should because there is no noise from the grinding away. I also do not hear anything rubbing together. I do not have an owner's manual and I do not know how old it is as I bought it used from another party. I tried finding the owner's manual on the internet but have not found one so far. Do you know for sure if the brand is Proform on the ION 490 E@? I cannot find a brand name or a serial number on this machine. So far your answers have not helped me....any more answers?
This is not the elliptical I have. I have a 490e not a 490LE and this manual does not match my machine. I had already looked at this manual on the internet and saw that it was not the elliptical that I own before I contacted you. That is why I contacted you.
So far, you have not helped me in any way.
I called Proform and they did not make a 490e model so for sure it is not made by Proform.
Yes I have seen that ad and yes that is my machine. The only thing on the elliptical is ION 490E. There is no other indication of any other model number or serial number on the exterior of the machine.
What does it mean for you to opted out? The only information you have given me is information I had already found on the internet before contacting you.