Exercise Equipment Repair Questions? Ask a Technician
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We'll need to take a look on the inside and see what exactly is adding excess friction. Most commonly it's the resistance part itself that sticks and needs to be released.
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There's about 4 things that can cause this problem and we have to narrow them down. I need to you do a visual inspection of the internals and see if there is interference of the moving parts. As I mentioned earlier, the most common problem is the tensioner sticking. You can tell if it is if it's currently engaged and pressing again the belt or wheel.