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treadmilltech, Technician
Category: Exercise Equipment
Positive Feedback: 94.3 %
Satisfied Customers: 5522
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon
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I have a six-seven year old Nordic Track treadmill. When I

Customer Question

I have a six-seven year old Nordic Track treadmill. When I started using it this morning, I was unable to use the speed increase button to increase the speed above 1.0. When I pushed the integer speed buttons, none worked until I hit 6 and 7. I do not want to go that fast. Is there anything I can do to repair my machine, or do I need to get another? Model is C2500

Submitted: 11 months ago.
Category: Exercise Equipment
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Expert:  treadmilltech replied 11 months ago.

Remove the console from the treadmill and remove the back
remove and replace the ribbon cables that run from the keypads to the control board (they are flat plastic strips that push into the board).
remove and replace all the connections on the console
reattach the console and calibrate by doing the following:
1. With the key off press the speed + and stop buttons at the same time and hold
2. place the key on and release the buttons
3. press the stop key once
4. press the speed up til it reaches 85
5. if your max speed is 10 mph then it should read about 9.8-10.2

If the keys will not work then the console is bad and would need replaced.

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Customer: replied 11 months ago.

Where do I get replacement ribbon cables?

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Expert:  treadmilltech replied 11 months ago.

You can't literally replace them. Just unplug, clean off and reattach them. If that doesn't work you will need to replace the console.

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    treadmilltech

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