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the treadmill goes up and wont come down?

 
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  • Answered by:treadmilltech
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Customer Question

the treadmill goes up and wont come down? We read the manuel and did the troubleshooting.  Not sure if there is a problem with the 6 cin connector

 

Optional Information:
Make: landice
Model: L7

Already Tried:
unpluged the treadmill and took off the cover and unpluges that also

Submitted: 300 days and 5 hours ago.
Category: Exercise Equipment
Value: $20
Status: CLOSED
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Expert:  treadmilltech replied 299 days and 20 hours ago.

It sounds like it may have gotten out of calibration. If the following steps are to hard you may need a tech to come out to your house to do it.

Calibrate the elevation potentiometer: 1. Visually confirm treadmill is level. Press down arrow for elevation till machine is level. 2. The potentiometer should read 0.1 ohm for all models. NOTE: Elevation window shows actual elevation. Display shows potentiometer setting. 3. If the setting is incorrect, follow the steps below. STEP 1: Turn the post of the potentiometer all the way CLOCKWISE STEP 2: Slowly turn the potentiometer COUNTER CLOCKWISE until the setting is correct. (NOTE:If the setting seems stuck at 25.5 ohm check that pot wires are seated in the correct order and that upper wire harness connection is seated tightly.) 4. Carefully install potentiometer into the motor housing. *NOTE: The setting may vary when inserting the potentiometer into the motor. As long as the change is minimal, fine adjustment can achieved after the potentiometer is secured into the motor housing. 5. Press OFF to turn treadmill off.

Ultimately unless there is a wire broken in the harness or a bad connection the motor itself is the issue and if calibrating doesn't work the potentiometer or whole motor may need replaced.

Customer replied 299 days and 15 hours ago.

I'm pretty sure it a bad connection in the 6 prong connector. If I press it down the green light on top of the board goes of and it works fine. But the next day when I turn it on it just raises up and san sticks at the highest level, I can't get it to come down unless I disconnect that connection and replug it in and press it down with my finger. Do you think it's the connector??

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Expert:  treadmilltech replied 299 days and 15 hours ago.

Yes it sounds like it. Possibly a bad solder connection to the board.

Customer replied 299 days and 5 hours ago.

what do you recomend?

Accepted Answer

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Expert:  treadmilltech replied 299 days and 2 hours ago.

I would see if when you move the connector if you can see any of the solder lifting or moving. If not, I woudl get a tech out there to look at it and possibly fix the connection. If you can see where it is broke you can add a little solder and remelt the old to fix the issue. You would need a soldering iron to do it though.

Expert TypeTechnician
Category: Exercise Equipment
Pos. Feedback: 94.2 %
Accepts: 4617
Answered: 6/25/2012

Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

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