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treadmilltech, Technician
Category: Exercise Equipment
Positive Feedback: 94.3 %
Satisfied Customers: 4645
Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon
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I need to replace a broken hinge on my Epic Comfortstep Impact

Customer Question

I need to replace a broken hinge on my Epic Comfortstep Impact Cushioning System, but have no model number handy. Can you help.

Submitted: 1 year ago.
Category: Exercise Equipment
Picture
Expert:  Carl L replied 1 year ago.

Hi, my name is XXXX XXX will be assisting you today. I have several years of Professional Training and Hands On Experience under my belt and am dedicated to giving you the best Answer/Advice possible for your situation.

 

Here's how this works: We will go back and forth exchanging information about your problem until a proper diagnoses can be made. There is no extra charge for replying. Please understand that for some cases, the problem cannot always be resolved by a magic button or at a consumer level, but know that as a Master Technician I have experience behind all my Answers and have already done the trial and error for you.

Lastly, please know that I am only compensated for my time helping you when you indicate that your satisfied with my efforts by giving me a 3, 4, or 5 Star Rating. A 1 or 2 Star Rating will leave a permanent Negative Mark on my Rating and shouldn't be taXXX XXghtly. If you need to reply back to me, please use the "Continue the Conversation" link to do so.

 

In order to help you locate the correct part, I'll need something to narrow down the exact model. Look on the Treadmill and see if you can locate any numbers and let me know what they are.

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Meet The Experts:

 
 
 
  • treadmilltech's Avatar

    treadmilltech

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    Positive Feedback:

    94.3 %

    Satisfied Customers:

    4643
    20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon
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