The Nordic treadmill is new. Just today the motor (or so it sounds like) as a rthymic thumpthulmp.. when the speed is turned up the noise is louder and faster, likewise slower and softer on the other hand. The treadmill itself seems to be working fine.What do you think is happening?Chuck
Make: Nordit Track
Nothing. Years of experience tells me this is not something I can deal with even with a doctorate.
what to do about it, please.
Is that possible, it will diminish over a few weeks?
I will be glad to pay you, but if it continues (a little noise is accepted on treadmills) and I need to get back to you in a few weeks, will you work with me without another payment?
in regards XXXXX XXXXX answer also when the tread is new there gets a crease in the belt where it has been sitting for many months in the same position and as harvester said it takes a few weeks to work itself out you can also just run it on full speed for about 30 min with no one on it. should take the thumping noise away completely or close to it.. But every new tread does make this noise at first so nothing out of the ordinary is going on...
I was very skeptical about the problem in the diagonal of the threadmill. We called Nordic since the guarantee was still in effect, they actually listened to the machine running on the phone and immediately said the motor must be replaced. they have ordered the motor and it will be installed by one of their technicians within the next two days. I do not and cannot "hate" your answer, that is foolish. However, I dislike it and believed that I had better move to the producing company to get their point of view about the problem.Thanks for trying, and with all due respect to your position, I do not wish to pay for that kind of advice.CK Pickering
Nordic track when you call them the person who answers the phone has no idea what the inside of a treadmill even looks like they have never been in the field and they are reading from a book..if you let someone hear and diagnosis it especially someone from ICON who has no exp at all.. you are being mislead..Huvster being a tech for over 5 years has been in the field and did answer your question correctly, and Myself having 20 years exp confirmed huvster diagnosis..I am 100% positive the motor isn't bad when it is going bad it isn't a thumping noise it a whining loud noise, the issue you are having is exactly what Huvster said it was or it could also be a bad front roller but as far as the motor being bad.. no way and im sure any experienced tech will tell you the same thing as Huvster and I have told you.. this isn't even a hard question this is a common tech issue.. So not sure why you would want to believe someone who has 0 exp over 2 professional techs with over 25 years exp between the 2 id believe us over them..And I know we are both right and any exp tech will tell you the same So i would call Nordic track again and talk to someone else and try again if you get a tech that tells you anything different then what me or huvster has said the issue was ask for someone with exp cause they have none.. Good luck Steve
Steve,I do not take issue with your years of experience or that of huyster. This was my very first experience with "Just Answer" and to give me a one liner like he did, warned me instinctively to be cautious. Furthermore, for you to discuss the expertise or lack of it by someone outside your company is dangerous. I promise not to deal with Just Answer again or cause so much objection to my reaction to the answer.
I was only letting you know how confident I am about the answer Huvster gave you, I was just letting you know about ICON i am a service provider for IKON I know from 20 years dealing with this company who answers the phone.. anybody that is an actual tech from that company who answers the phone has never been in the field the field pays $65 to $85 dollars an hour the person answers the phone maybe $8 dollars an hour and reads from a book with probable causes, as a professional tech i could not see why i would choose $8 over $65 doesn't make since.. I promise you when that new motor is installed you will see the noise still there when the tech shows up to replace the motor you will see, is all im saying.. JustAnswer just wants to make you satisfied and feel confident about who is answering your questions we are all professionals in the field we answer questions for..
20 years Exp repairing every single make and model