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my diamondback 1100r electronics dont work. I thought perhaps

 
treadmilltech's Avatar
  • Answered by:treadmilltech
  • Technician
  • Positive Feedback: 94.2 %
  • Accepted Answers: 4607
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in Exercise Equipment

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Customer Question

my diamondback 1100r electronics don't work. I thought perhaps the belt had fallen off, but in opening the housing enough to look inside, the belt looks fine. Screen is just blank and while it will usually start up when you start pedaling it now does nothing

 

Optional Information:
Make: diamondback
Model: 1100r

Already Tried:
opened housing enough to check belt is on and cables seemed to be plugged in. have not taken off pedals yet, took off one nut but pedal still strongly attached (though doesn't seem to have a key).

Submitted: 524 days ago.
Category: Exercise Equipment
Value: $22
Status: CLOSED

Accepted Answer

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Expert:  treadmilltech replied 523 days and 23 hours ago.

You need a bicycle crank puller to remove the crank arms. It sounds like you may have a generator or conroller problem. Check the voltage going to the console, it should be around 12vdc. If it isn't check the voltage coming out of the generator when you pedal. If there is no voltage replace the generator and if there is voltage to the controller but not out replace the controller. finally if you have voltage to the console but it won't turn on replace the cosole. If you need parts you can get them at this link.

Expert TypeTechnician
Category: Exercise Equipment
Pos. Feedback: 94.2 %
Accepts: 4607
Answered: 10/29/2011

Experience: 20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

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Customer replied 523 days and 23 hours ago.

as I will have to buy a bicycle crank puller, is there a particular one that will fit? There seem to be many types online

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Expert:  treadmilltech replied 523 days and 21 hours ago.

I use a "Park tools" brand. Any will work though.

Customer replied 517 days and 1 hours ago.

I don't know if I'm allowed a follow up, but I finally got around to opening the bike and exposed the generator and board. But there are several prongs on the connectors. I don't want to blow the board by testing the wrong ones. Are there specific wires to test or just test each to ground?

Picture
Expert:  treadmilltech replied 517 days and 1 hours ago.

Test the lead out of the generator. It should run directly to the board. If you can't figure it out post a pic of the generator wiring and the board wiring and I should be able to help. I can't find a schematic for this particular unit.

Customer replied 517 days ago.

right it is just that the lead out of the generator has lots of wires, but I suppose I can burn out the generator. Is there a way to post photos with this site?

Customer replied 508 days and 22 hours ago.

I sent you the photo of the circuit board via the HelpDesk for just answers. I can't move forward until I ihear from you. Please check it out and reply.

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Expert:  treadmilltech replied 508 days and 20 hours ago.

I will see if they sent anything to me and get back with you.

Customer replied 506 days and 2 hours ago.

They claim they forwarded the photo?

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Expert:  treadmilltech replied 506 days and 1 hours ago.

I will check my junk mail and see if it came through.

Customer replied 500 days and 4 hours ago.

and you didn't find?

Customer replied 493 days and 19 hours ago.

this has dragged on a bit, and I'm happy to pay something again, but this bike is all over my floor and I'd like to finish. Here is a link to the photo. My question is what two wires do I check the voltage going to the head. The generator is fine, but I don't know which wires to check on output. Here is the link
http://www.mediafire.com/?ct07pqihj3r0d63

Customer replied 485 days and 18 hours ago.

Relist: Other.
awaiting expert reply, waited too long

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Expert:  Gina-Mod replied 485 days and 2 hours ago.

Hello:

I'm sorry its taking quite some time for the Expert to reply to you.

Did you want to continue with this question at this point?

Thanks so much!

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Expert:  treadmilltech replied 484 days and 16 hours ago.

I got the pic finally and it looks like you can test through the red and black wires.

 
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