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Ask treadmilltech Your Own Question

treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 5645
Experience:  20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon
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My Nordictrack Solaris touchpads are not working.

Resolved Question:

My Nordictrack Solaris touchpads are not working.
Submitted: 6 years ago.
Category: Exercise Equipment
Expert:  treadmilltech replied 6 years ago.
Remove the console from the treadmill and remove the back
remove and replace the ribbon cables that run from the keypads to the control board (they are flat plastic strips that push into the board).
remove and replace all the connections on the console
reattach the console and calibrate by doing the following:

1. With the key off press the speed + and stop buttons at the same time and hold
2. place the key on and release the buttons
3. press the stop key once
4. press the speed up til it reaches 85
5. if your max speed is 10 mph then it should read about 9.8-10.2

If the keys will not work then the console is bad and would need replaced. Nordic track does not sell just the touchpads. Check ebay for your console it would be the cheapest. there should be a part number on the console in the inside or on the back of the plastic.
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