Here's the instructions.....is this different than what you tried?
1. To unlock and open
Before dialing your combination, simply insert the key
(if equipped) in the lock and turn until the plunger
pops out. Remove key.
NOTE: The safe will lock if key lock cylinder is pressed
in with or without key.
A. Start the dial at zero.
Turn the dial to the right. Make sure ZERO
passes the pointer at least THREE times. Then stop
at the first number of your combination.
Turn the dial to the left. Stop the SECOND
time you reach the second number of your
Turn the dial to the right. Stop the FIRST
time the pointer reaches the third number of your