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Answer:Sentry has a process where you can obtain a key to your safe. You will have to complete a form and submit it to them in order to prove ownership. They can then send the key to you.The instructions for this may be found here - http://www.sentrysafe.com/CustomerCare/Need_A_KeyI hope that this is helpful! Please let me know if you need further help, and if not, please remember to complete a positive rating.