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Dear Friend,Hello and welcome. Thank you for using Just Answer. I feel really sorry for your situation.I think, given the situation that that your wife needs an operation in near future, I would not suggest taking a chance.You MUST consult an attorney. I am directly jumping to this advice because you have already done your bit and this is high time, especially given your situation that you deal with them in a hard nosed manner.To find such an attorney who is best capable to handle your case, I would further suggest you to contact your county's bar association. Bar Associations usually have lawyer referral service through which you will find approrpiate lawyer to handle your case.I am sure this would help.You may please leave a positive rating if this helps as this is the only way we get credited for assisting you. Alternatively please feel free to reply with further queries if you have and I would be more than happy to assist you further.Warm Regards