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I am sorry to hear about this situation. Please tell me:
1) What state is this in?
2) What exactly are you asking, i.e. what is your question? For example: "What do I need to file in Court," etc.
Note that normally you'd chat online with an expert. You do have the ability to request a phone call and can do so. The site allows the expert to opt out of the call request, and I must respectfully ***** ***** not worry - other experts receive the request as well, and the first available expert calls. They will also have your question and my replies to build upon, so nothing will be lost.
So you can either reply and we can chat online, or, request a phone call, or, both.