Please see subsection 2 of the attached statute:
Basically the department must send statements to the obligor at least once a year, stating the amount currently due for child support.
If the department has failed to do so (and calls to the supervisor goes unreturned) one can check online for an accounting:
If nothing has been set up online, one can then motion the court, for an order that requires the department to provide an accounting. Normally when legal action is imminent the department will provide the requested information because the involved agents will generally have a report in their file for failing to comply with the statute.
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Information provided is for educational purposes only. Consultation with a personal attorney is always recommended so your particular facts may be considered. Thank you and take care.