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I will try to best answer your question.
I would recommend immediately contacting the trustee and expressing your concerns regarding the events from the funeral home. I would be far less concerned about appearing presumptuous rather than
not properly dealing with an issue. In my 17 years of practice I found it much easier to solve problems while they are small and not letting them fester. Prompt action makes problems easier to resolve.
When someone passes there are things that need to be taken care of and resolved. I absolutely recommend to inquire and ensure that all steps are properly being handled.
I hope that this information and advice is helpful and I wish you the best of luck.