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Your daughter needs to file a motion to modify custody and ask the court for the changes she wants, just because she cannot afford an attorney does not mean she cannot go to legal aid and get a local attorney to represent her. You can also call the NC Bar Association and ask them for the free (pro bono) attorneys in your area who can assist her. They have to file a motion to modify custody in the court and present evidence to the court as to the good cause why the custody needs to be changed.
That is her only way to get help, go through legal aid and also the state bar and based on this situation you can get her legal help to make the changes you need.