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It is sad and unfortunate, but many of these mediators always seem to pick sides in a case and that prevents an unbiased and fair mediation. If that is the case, she can file a motion to terminate mediation and go to court to litigate the divorce instead of continuing with the mediator and in order to do that she is going to list each and every instance where he has treated her differently and did not act impartially. Only the court can remove the mediator once she files a motion and explains based on the impartial conduct mediation would not be productive.