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Thank you. If the decree says you have to mediate, then it must be done, as the first step. The parties need to enter into it, in good faith. If it does not work out, then you can proceed through the court bur she needs to comply. In a situation like this, you should give her some new dates to reschedule and go so far as ask why she canceled when she must mediate. If she refuses, then you can file a motion with the court, asking the Judge to compel her to mediate or else hold her in contempt for violating a court order. If she is acting in bad faith, the Judge may even order she pay for mediation. Now, if she still refuses and you file for the change, you would need to inform the Judge you did make a good faith effort to mediate and tried numerous times but she failed to cooperate.