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Hello. Thanks for contacting us. I am sorry to hear of this. But be comforted to know that situations like this are not uncommon when kids become teenagers. As we know, they start to exercise more of their own will.
The short answer is that the police will not get involved unless the court tells them to do so. If there is a parental kidnapping, that's another thing. But this sort of dispute needs to go to court, first before the police will get involved.
Given the child's age, the court will actually ask the child its opinion. But, until that time, the mother
is supposed to follow the plan. One solution would be to go to court to ask for a show cause order or contempt citation for her refusals. However, understand that she has a right to offer a defense -- and changed circumstances might be that defense (that's where the views of an almost adult child will be considered).
So in brief -- unless the child is endangered or being abused, it is not usual for police to intervene without a court order directly telling them to do so.
Sorry to be unable to deliver the answer I suspect you hoped for, but I know you wanted it straight and factual.
I wish you speedy resolution in this matter.