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good advice on sending the request certified. can I state that if we do not hear from from them we will "assume" that the funds will be deducted from the December rent payment. The owners have requested that we only communicate through the rental company. (which is fine by me..they are really strange) We have keep every correspondence with them since we moved in....The move out and return of deposit will be a challenge too...I just could use a bit of word weaseling for the correspondence to them....can you suggest a "'legalish" way to say ...pay or I am holding it out of the rent...if I had that kind of extra money I wouldn't be renting this house! Thanks Kimberly!