Ask an Eye Doctor and Get an Answer ASAP
Hi. I'm Dr. Rick and I have two decades of ophthalmology experience. I'm online and happy to answer your question today.
how long have the lumps been present?
Have they affected your vision at all?
Are they painful?
Can you upload a picture of at least one of them? You can use the paperclip on your screen.
What did your ophthalmologist say the lumps are called?
Are you available to chat?
YES I AM AVAILABLE TO CHAT.
Good morning :)
IT'S LIKE EXCESSIVE FAT ON THE SIDE OF MY EYES. I PRIDE MYSELF ON MY APPEARANCE AND I WOULD LIKE VERY MUCH TO HAVE THEM REMOVED. GOOD MORNING AND IT IS TRULY A GOOD MORNING BECAUSE WE BOTH WOKE UP. SMILE
Can you see my five questions/request for a picture above?
And we are feeding ourselves without assistance too :)
AMEN, AMEN, AMEN. I AM SO GRATEFUL AT MY AGE TO BE ABLE TO DO THE THINGS I DO. TRUTHFULLY I AM 73 YEARS OLD AND IN GOOD HEALTH. THAT MEANS EVERYTHING TO ME. MY SONS MAKE ME GO TO THE GYM EVERY OTHER DAY AND I LOVE IT. I AM TAKING A PICTURE OF IT NOW ON MY PHONE AND WILL SEND IT TO YOU IN TWO MINUTES. THANK YOU
Does it look something like this?
OH MY GOD NO. IT IS JUST A SMALL LUMP ON THE SIDE OF MY EYE LIKE A SMALL BUMP OF FAT. I AM HAVING DIFFICULTY SENDING THE PICTURE TO YOU. MAY I PLEASE HAVE YOUR EMAIL ADDRESS WHEN I CAN DOWNLOAD THE PICTURE TO MY SITE AND THEN SEND IT TO YOU. IT IS ON MY PHONE AND I CAN SEND IT TO YOU.
Unfortunately, the website has a draconian firewall and we can not access any email systems. You can, however, email your picture toXXX@XXXXXX.XXX and tell them it is for Dr. Rick and they will forward it to me.
The downside is that this process can take up to two days. :(
I WILL DO IT RIGHT NOW. CAN YOU GIVE ME TWO MINUTES PLEASE? THANK YOU
Another option we could try is for me to use another system and we could video chat....
This is a new service :)
I JUST SENT THEM TO MY EMAIL. GIVE ME TWO MINUTES TO PUT THEM ON HERE PLEASE. THANK YOU
HOW DO I SEND PICTURE TO YOU NOW
SORRY FOR BEING SO NOT ADVANCED WITH CAMERA BUT I DID SAVE PICTURE TO MY DOCUMENTS JUST DON'T KNOW HOW TO GET IT HERE. PLEASE HELP SMILE
put the picture on your desktop. Then, click on the paperclip on your screen, on the top where it says "image URL", click on the little box thing on the right, browse for your picture by clicking on choose file, click open and then ok
DOING IT RIGHT NOW. PLEASE BEAR WITH ME, TRULY WANT YOUR ANSWER. THANKS FOR TAKING THE TIME WITH ME, MUCH APPRECIATED.
you can also do this by looking in your documents file....it doesn't matter where it is on your computer just as long as you can find it.
no problem. I don't have to be at the office for another hour...and it is only 5 minutes from my house :)
It just worked for me, but I noticed that the picture file can not be too large...not sure what the file size limit is...
I HAVE IT ON DESKTOP NOW SENDING IT TO YOU. THANK YOU SO MUCH
Ok. For some reason the images didn't come through. Let's try another way of uploading a picture:
YOU DESERVE TO BE A DOCTOR. YOUR PATIENCE IS WONDERFUL. TRULY WISH THERE WERE MORE INDIVIDUALS LIKE YOU.
Save your picture on your computer, someplace easy to find it such as your desktop.
Go to www.tinypic.com
Upload your picture to the site tinypic.com by browsing for it as directed.
This opens up files on your computer. Double click on the picture you want to upload then hit open (bottom right of the screen). This will take you back to the tinypic page. Hit "upload now" then do the secret code thing and your picture will upload into the system.
Once you do that it gives you a bunch of links you can use, one of which says "direct link for layouts" It is important to use this box. It is the forth one down from the top of the page.
Copy the link from inside this box and then paste it into your justanswer dialog box and send it to your expert.
That didn't work either. Are you using an iphone or a mac by chance?
OK WILL DO JUST SENT YOU THE PICTURE AGAIN. GOING TO DO WHAT YOU REQUESTED NOW. THANK YOU SO MUCH. THIS MEANS SO VERY MUCH TO ME.
I AM HAVING SO MUCH DIFFICULTY DID YOU RECEIVE THE ONE I SENT TO YOU.
SENDING ANOTHER ONE TO YOU.
HOW DO I GET BACK IN TOUCH WITH YOU. YOU ARE WONDERFUL AND I NEED AN APPOINTMENT WITH YOU. ARE YOU NEAR NEW JERSEY. PROBABLY NOT BECAUSE YOU ARE TOO NICE. SMILE
I'm a long, long way from New Jersey :(
ARE YOU THERE, I KNOW I AM HOLDING YOU UP BUT I HAVE TO GO TO WORK. CAN I LEAVE MY TELEPHONE NUMBER WITH YOU. XXX-XXX-XXXX. MY NAME ISXXXXX WOULD LOVE TO BE YOUR PATIENT. SMILE
But, maybe I can suggest a way for you to have the surgery done at a lower cost...even without seeing the lesion
Nancy, I can switch over to Q&A format and, yes, we can consult via video chat, telephone ect for a very small additional charge. It is a new function. Do you want to try that after you get home from work today?
OH PLEASE HELP ME. I AM A FORMER MAYOR AND ATTEND A LOT OF AFFAIRS AND DON'T WISH TO LOOK LIKE THIS. MY EMAIL IS XXXXX@XXXXXX.XXX WOULD YOU PLEASE CONTACT ME THERE. DON'T WISH TO BE LATE FOR WORK. THANK YOU YES I WOULD LIKE TO TRY THAT. WOULD YOU CONTACT ME AFTER WORK AT MY EMAIL ADDRESS AND I WILL SPEAK WITH YOU. HOW ABOUT 5PM
your email is blocked. :( Let me switch over and send you a link so we can communicate by phone, skype, video chat etc....here we go...