How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dr. Tom Your Own Question

Dr. Tom
Dr. Tom, Board Certified MD
Category: Eye
Satisfied Customers: 263
Experience:  30 years experience treating patients with eye problems
68478506
Type Your Eye Question Here...
Dr. Tom is online now
A new question is answered every 9 seconds

Just above my cheek bones, on the orbit bone both sides have

Resolved Question:

Just above my cheek bones, on the orbit bone both sides have been red and tender for a few weeks now. Is this something that I should be concerned about?

Thanks, XXXXX XXXXX
Submitted: 1 year ago.
Category: Eye
Expert:  Dr. Tom replied 1 year ago.

Dr. Tom : Hi, I'm online now and would be happy to help you with your question.I understand what you are asking. Just reply and we'll get started. Dr. Tom
Customer:

ok, I'm here

Dr. Tom :

Please tell me about other medical conditions that you have?

Customer:

r u there?

Dr. Tom :

Yes , standing by.

Customer:

I was in a bad mva back in 76.. My legs were crushed and my upper & lower jaw & nose broken.

Dr. Tom :

Wow....I am sorry for that . But it does not sound related to this new problem. Are your eyelids puffy or itchy?

Customer:

No

Customer:

That's the only change i've noted

Dr. Tom :

Are your eyes also red, tender, or have you had any change in your vision?

Customer:

i don't seem to. I just had them checked about 6 months ago.

Dr. Tom :

Well since the redness is on both sides it could be a skin allergy or a side effect of a sinus problem. Does that make sense?

Customer:

it would for most people, and it's possible but i've nerver had any issues with these in the past.

Dr. Tom :

Yes when new problems pop up there is a tendancy to try to relate things to past problems. Without being able to physically examine you, I would lean toward a dermatitis or rosecea cause for your problem. Have you consulted any doctor yet?

Customer:

It sounds like it's likley something that I need not to lose any sleep over-LOL!

Customer:

No, I haven't been seen by a Dr. yet. I thought I'd start with you.

Dr. Tom :

Yes I agree, but if the trend is toward a progression, I would recommend that you start with a dermatologist. Do you have any other questions before we say good night?

Customer:

What your saying does make sense to me.

Customer:

Yes, I do

Dr. Tom :

OK...I am glad to help. Please take a second to click on the big smiley faf before you check out. Best wishes.

Dr. Tom :

I Meant to type smiley face !

Customer:

When I was getting started here and debating if I was going to do this, (talk to a Dr. for $26.00 or not), a box popped up about membership

Customer:

I DO NOT want a membership!!! I just wanted to ask my ONE question.

Customer:

Can you or someone PLEASE< PLEASE see to it that I am NOT BILLED EVERY month for a service that I DID NOT AGREE TO?

Customer:

Thank you, XXXXX XXXXX

Dr. Tom :

Sorry, but I don't quite understand your question. I will be glad to discuss any of the credentials mentioned. You certaily don't have to have membership. Many people do a one time question. It's no problem, Does that help clear that up?

Dr. Tom :

You will not be billed beyond the question you paid for.

Customer:

Could you Please check it out for me to make sure that they did not sign me up to a monthly membership & fee?

Dr. Tom :

Yes...I can do that for you by sending a message to JA using the URL for our chat as the reference. But I will have to wait until you rate my help by clicking the big smiley face....and that will close us out so that I can contact JA for you. Don't worry, they will fix the problem,. Is that ok ?

Customer:

Many thanks! Debbie Foor

Dr. Tom :

My pleasure.

Dr. Tom, Board Certified MD
Category: Eye
Satisfied Customers: 263
Experience: 30 years experience treating patients with eye problems
Dr. Tom and other Eye Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I feel so much better today, and upon further investigation believe that there is a chance that the responses I got saved me from a serious, even life threatening situation. I am very grateful to the experts who answered me. Susan O. USA
< Last | Next >
  • I feel so much better today, and upon further investigation believe that there is a chance that the responses I got saved me from a serious, even life threatening situation. I am very grateful to the experts who answered me. Susan O. USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Dr. Dan B.

    Board Certified Ophthalmologist

    Satisfied Customers:

    2903
    Eye surgeon experienced in cataracts, glaucoma, retina & neuro-ophthalmology
< Last | Next >
  • http://ww2.justanswer.com/uploads/DoctorDanB/2010-6-7_6228_just_answer_profile_picture_60_pixels.jpg Dr. Dan B.'s Avatar

    Dr. Dan B.

    Board Certified Ophthalmologist

    Satisfied Customers:

    2903
    Eye surgeon experienced in cataracts, glaucoma, retina & neuro-ophthalmology
  • http://ww2.justanswer.com/uploads/anupamadesai/2010-04-13_122313_Dr._A.S.Desai_new_photo.jpg Dr. A.S. Desai's Avatar

    Dr. A.S. Desai

    Ophthalmologist

    Satisfied Customers:

    1903
    MS Ophthalmology with 11 years of surgical expereince
  • http://ww2.justanswer.com/uploads/gsokoye/2009-10-28_181751_Dr._Stan.JPG Dr. Stan's Avatar

    Dr. Stan

    Ophthalmologist

    Satisfied Customers:

    895
    Johns Hopkins Fellowship Trained, Certified and Licensed Medical Physician and Surgeon
  • http://ww2.justanswer.com/uploads/eyemd/2009-04-07_180315_pic.jpg Dr. Stevens's Avatar

    Dr. Stevens

    Ophthalmologist

    Satisfied Customers:

    629
    Board Certified Ophthalmologist
  • http://ww2.justanswer.com/uploads/CO/CorneaDoc/2012-2-18_0390_photo6.64x64.jpg Dr. Susan's Avatar

    Dr. Susan

    Ophthalmologist

    Satisfied Customers:

    217
    Board Certified & Fellowship trained eye surgeon.
  • http://ww2.justanswer.com/uploads/neuph94/2009-10-11_164729_gif_pic.GIF Dr. JP's Avatar

    Dr. JP

    Ophthalmology, Oculoplastic Surgery

    Satisfied Customers:

    28
    Harvard Medical School, Massachussetts Eye and Ear
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERjcufyksv/2012-3-13_44825_crop3.64x64.jpg Dr-Trace's Avatar

    Dr-Trace

    Board Certified Ophthalmologist

    Satisfied Customers:

    26
    Board Certified in General Ophthalmology