I'm sorry we seemed to have had some issues with the chat session.
This does sound consistent with allergic conjunctivitis. First of all, it is important to control the eye's response to allergens and this would include taking an antihistamine drop; an OTC drop to use that works fairly well is called Ketotifen. If you try this and it helps but is not quite enough, or if you would rather start out with the most effective, comfortable drop, then you may do better with a prescription allergy drop called Pataday (olopatadine) which works very well. If this still isn't enough then it may be necessary to start an oral antihistamine such as Claritin (loratidine) or Zyrtec (cetirizine) (in addition to the drops) which you can buy over-the-counter. Lastly, cold compresses done several times/day can and will help the itching sensation and suppress the inflammation.
Does this make sense? Does this information help address your concerns? Do you have any other questions about this?
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