Hi, I'm online now and would be happy to help you with your question. Just reply and we'll get started. Dr. Tom
It looks like your posting was sent to ophthalmology because you referenced your eyes on a couple of occasions.
Do you have the ability to attach a digital photograph. That would be very helpful
Were you using OTRIDUO before your current symptoms started?
Since we have a five or six hour time zone difference between us, it will be hard for us to be online with each other at the same time. But don't worry I will continue to check back in to get your responses to the above questions.
When you have thought through the answers to the above questions, please tell me what your specific question is. I have reviewed your posting several times and understand your description of your signs and symptoms. Please tell me which of the various symptoms is causing you the most trouble. Thank you.
I see you are still off line. If your problems of concern are more general than the eye questions, please let me know and I will op-out, so that another expert can help you. Until I hear from you, I'll stand by.
Listen, Dr. Tom- Eye, whoever you are or were, I am deeply dissatisfied with your response, though it may well be that it is the hopelessly chaotic set-up ot the site that is responsible. I needed an answer within 6 hours, since I was then setting off for a part of France without any internet access whatsoever, and have only returned today.
It is a matter of utter astonishment to me that a problem having nothing at all to do with 'eyes' ends up being diverted to an opthalmologist. In my description of my symptoms, this word was used once and in a most tentative manner.
I trust I will not be charged for this non-service and that my money will be directly refunded to my account.
Non of your evaluative smileys can register my response: utterly and profoundly dissatisfied and therefore determined to pursue the matter further should I find myself out of pocket.
It all feels sickeningly like yet another case of online piracy
You are absolutely right in your comments , and I don't blame you a bit . also I am sure that JA will make sure that you do not get charged. and I also agree with you that we were probably dealing with a time zone issue to begin with you. Your question came in at 5 :49 PM and I responded to you about an hour later at 7:03 PM . also I agree with you that your question was misdirected to ophthalmology , which is why I stated " If your problems of concern are more general than the eye questions, please let me know and I will op-out, so that another expert can help you. Until I hear from you, I'll stand by."............ I am sorry for your inconvenience..... And I will have the experts at JA review this entire posting . Thank you for taking the time to notify us of your feelings about this unfortunate outcome in trying to be of service to you.