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Dr. Tom
Dr. Tom, Board Certified MD
Category: Eye
Satisfied Customers: 263
Experience:  30 years experience treating patients with eye problems
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Good morning. I have a prescription for Patanol (0.1%) for

Customer Question

Good morning. I have a prescription for Patanol (0.1%) for allergies. This morning I woke up with what appears to be conjonctivitis. Would the Patanol help or should I see my doctor on this for another type of eye drops?
Submitted: 1 year ago.
Category: Eye
Expert:  eyesight2020 replied 1 year ago.

Customer:

Goodmorning,

Customer :

Hello,

Customer:

When you say you woke up with a conjunctiviti,did you wake up with an eye that was red with mucopurulent discharge?

Customer :

yes. white cruty mucus discharge

Customer:

Is it just one eye or both, are your eyes itchy or sensitive to light?

Customer :

just one eye (for now) and itchy

Customer:

Did you start using the patanol because of this reason originally?

Customer :

no. for seasonnal allergies this year which were more prominent

Customer:

If it is just one eye it could very well be a conjunctivitis of bacterial or viral origin.Do you wear contacts?

Customer :

no contacts but I do have a cold rightnow

Customer:

Since it is one eye it would be best to have it evaluated by an eye doctor to be certain

Expert:  eyesight2020 replied 1 year ago.

Hello, I am still here.

ur chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.

Customer: replied 1 year ago.


My original question was never answered and the chat was closed without any warning. I am not satisfied with the service received.

Expert:  eyesight2020 replied 1 year ago.

It could very well be viral if you have a cold as well. However, it would be best to see if you could possibly be seen by your eye doctor Since today is Sunday you may want to consider going to retail location such as Lenscrafters Any optometrist should be able to evaluate this for you and give another more appropriate drop if you cannot wait to be seen by your eye doctor.

 

We are having trouble with the website cutting us off early.

 

Expert:  eyesight2020 replied 1 year ago.
If you have any other questions, feel free to reach me.

We were cut off early because,I switched over to this other format.
If you would like to continue or ask further questions I am still online for another half hour.
Expert:  Dr. Tom replied 1 year ago.
Hi, I'm online now and would be happy to help you with your problem if you didn't get the answer you needed. Since your first expert opted out, it's ok for another expert to try to help. if you are already satisfied just let me know. but if you need more information justo reply and we'll get started. Dr. Tom
Customer: replied 1 year ago.
I opted out of this service.

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