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Hello, I will do my best to assist you. If she doesn't have any crusting or discharge as well it may very well be what we call a subconjunctival hemorrhage or what is simply a broken blood vessel in the clear tissue covering the white part of the eye. It looks pretty bad when it first occurs but is basically a benign finding unless it re-curs in which case her doctor would do additional testing. Since it just happened, she can use artificial tears to coat her eyes.It will gradually change colors as it resolves .She can use cold compresses to start with then as it goes from red to light shades of red she can use warm compressesAny other questions feel free to contact me.If this has helped a positive would be appreciated Thank you.