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Hello and thanks for your question.
It sounds as though you have been trying some anti-allergy remedies. I agree with that course of action as this does sound allergic. I presume the eye drops you have been on have been anti-allergy as well? If not, I would start there. An over-the-counter anti-allergy eye drop that works well is Zaditor, as does Alaway. If these are not working, however, and the eye itself is still significantly itchy, then a prescription drop such as Pataday works very well.
I would continue to use the oral antihistamines. Both Zyrtec and Claritin, which are both over-the-counter, work very well. In addition, cool compresses used 2-3x/day for 5-10minutes each time will also help decrease the level of inflammation in this region of the eye and face and limit the swelling. Lastly, using 1% hydrocortisone ointment on the skin will also help the itching, swelling and redness. However, it may take doing this twice a day for a couple of weeks before this begins to resolve.
Does that make sense and does that help address your concerns?
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My opinion is solely informative and does not constitute a formal medical opinion or recommendation. For a formal medical opinion and/or recommendation you must be examined by your doctor.