How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dr. Dan B. Your Own Question

Dr. Dan B.
Dr. Dan B., Board Certified Ophthalmologist
Category: Eye
Satisfied Customers: 3207
Experience:  Eye surgeon experienced in cataracts, glaucoma, retina & neuro-ophthalmology
36528250
Type Your Eye Question Here...
Dr. Dan B. is online now
A new question is answered every 9 seconds

I have worn readers for years. No close text is readable without

Customer Question

I have worn readers for years. No close text is readable without readers, 2.0. At age 54 clarity at distance is now a problem, I can function, but cannot read at distance and objects are not perfect. So, I was offered what my doctors office is calling Transitions, not for tint, but for multiple corrections. My new glasses have been remade once for same complaints I am listing now, with little if any improvement on the reading portion. Now doctors staff is totally frustrated with me. The distance is great, but the area for reading is very small and mostly out of focus. They do not work at all for computer, cannot work at a desk with them and reading the paper is impossible. The sweet spot for reading letters is full of shadows and distortions. When I can get some text in focus, the range is so small all the letters, above and on the sides are not in focus. Because I have to work so hard to find the sweet spot, reading the newspaper or a sheet of paper is impossible. Because I keep having to moving my head and neck angle and eyes over and over again to refocus. My husband wears these types of glasses as do coworkers and no one went thru this. They all use the computer in them and do paperwork with them which is out of the question for me. I am patient and working hard to make them work, but it seems impossible. Supposedly they widened the correction areas due to the distortion problem, but it has not helped. Actually it seems as if this was not done. I am so frustrated. I am cooperative, patient and polite and now have need left with a pair of 350$ glasses that just do not work. Is this how it is supposed to be? Can you explain if this is how it should work. Should I just be happy to have a pair of glasses I can watch TV with and read a small label or small amount of text before I have to revert to readers? Is this normal? I don't think I should settle, but I am stressed asking for help again and again. They said it can take weeks to get used to them, but I have to be able to read and I need to use the computer for work.
Submitted: 4 years ago.
Category: Eye
Expert:  Dr. Dan B. replied 4 years ago.

Hello and thanks for your question.

 

I can certainly understand your frustration at spending a lot of good money and not being able to function in your new glasses. First of all, getting use to progressive addition lenses can be difficult and can take up to a month. That being said, it sounds as though your problem goes beyond this.

 

Not being able to see what your glasses look like and to be able to measure your refractive prescription myself, it might be difficult to ultimately resolve this issue over the computer. However, there are a couple of things that may need to be addressed. First of all, the progressive lenses need a certain height of lens for them to be able to work properly and it sounds as though you might need a taller lens. Today's fashion is to have a shorter and wider lens and this lens setup makes for less room for the progressive addition part of the lens, causing less room for the needed space to be able to navigate within a certain segment.

 

Second, not all progressive lenses are the same. There are different kinds of progressive lenses made by different manufacturers. It may be that you need to have a different type of progressive lens. This would be a useful alternative to discuss with your optical shop in addition to maybe needing a different frame. I know that it may be difficult if not impossible for you to "trade-in" your frames for different ones. Unfortunately, I also cannot give you specific information regarding the different types of progressive lenses and how they differ, just because that is very technical information that as an M.D. I just don't deal with on a daily basis, so I can't speak to that very well. Again, here is where I would direct you to your optical shop. If you feel you aren't getting very good service or advice from them, you may seek out an optician that somebody else trusts to at least ask advice about these two issues from.

 

Does that make sense and does that help address your concerns?

 

I am happy to be able to help you today. If you would be so kind, please help me get credit for my efforts in answering your questions and press the ACCEPT button for this encounter. I will also be happy to answer any other questions until you have the information you need.

 

Any positive feedback and/or bonus you may feel prompted to provide would be welcomed and is appreciated. Thanks for your inquiry!

 

My opinion is solely informative and does not constitute a formal medical opinion or recommendation. For a formal medical opinion and/or recommendation you must see an eye doctor.

Customer: replied 4 years ago.
Relist: not the right professional for the question.
not the right professional for the question
Expert:  Dr. Dan B. replied 4 years ago.
I will opt out of this question so someone else can try to satisfy your request. However, there is no optician category of experts on this site.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I feel so much better today, and upon further investigation believe that there is a chance that the responses I got saved me from a serious, even life threatening situation. I am very grateful to the experts who answered me. Susan O. USA
< Last | Next >
  • I feel so much better today, and upon further investigation believe that there is a chance that the responses I got saved me from a serious, even life threatening situation. I am very grateful to the experts who answered me. Susan O. USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Dr. Dan B.

    Board Certified Ophthalmologist

    Satisfied Customers:

    2903
    Eye surgeon experienced in cataracts, glaucoma, retina & neuro-ophthalmology
< Last | Next >
  • http://ww2.justanswer.com/uploads/DoctorDanB/2010-6-7_6228_just_answer_profile_picture_60_pixels.jpg Dr. Dan B.'s Avatar

    Dr. Dan B.

    Board Certified Ophthalmologist

    Satisfied Customers:

    2903
    Eye surgeon experienced in cataracts, glaucoma, retina & neuro-ophthalmology
  • http://ww2.justanswer.com/uploads/anupamadesai/2010-04-13_122313_Dr._A.S.Desai_new_photo.jpg Dr. A.S. Desai's Avatar

    Dr. A.S. Desai

    Ophthalmologist

    Satisfied Customers:

    1903
    MS Ophthalmology with 11 years of surgical expereince
  • http://ww2.justanswer.com/uploads/gsokoye/2009-10-28_181751_Dr._Stan.JPG Dr. Stan's Avatar

    Dr. Stan

    Ophthalmologist

    Satisfied Customers:

    895
    Johns Hopkins Fellowship Trained, Certified and Licensed Medical Physician and Surgeon
  • http://ww2.justanswer.com/uploads/eyemd/2009-04-07_180315_pic.jpg Dr. Stevens's Avatar

    Dr. Stevens

    Ophthalmologist

    Satisfied Customers:

    629
    Board Certified Ophthalmologist
  • http://ww2.justanswer.com/uploads/CO/CorneaDoc/2012-2-18_0390_photo6.64x64.jpg Dr. Susan's Avatar

    Dr. Susan

    Ophthalmologist

    Satisfied Customers:

    217
    Board Certified & Fellowship trained eye surgeon.
  • http://ww2.justanswer.com/uploads/neuph94/2009-10-11_164729_gif_pic.GIF Dr. JP's Avatar

    Dr. JP

    Ophthalmology, Oculoplastic Surgery

    Satisfied Customers:

    28
    Harvard Medical School, Massachussetts Eye and Ear
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERjcufyksv/2012-3-13_44825_crop3.64x64.jpg Dr-Trace's Avatar

    Dr-Trace

    Board Certified Ophthalmologist

    Satisfied Customers:

    26
    Board Certified in General Ophthalmology
 
 
 
Chat Now With An Eye Doctor
Dr. Dan B.
Dr. Dan B.
Comprehensive Ophthalmologist
3199 Satisfied Customers
Eye surgeon experienced in cataracts, glaucoma, retina & neuro-ophthalmology