I never saw the reply.
Thank you very much, Dr James. I appreciate your repeated efforts to resolve my questions; my negative feedback was NOT intended for you, but for the "JustAnswer" website forum.
The information I received from them was misleading from the first time you came online. First, I was not given any notice that "accepting" an answer meant subscribing to a monthly service (even with a 30 day free trial); second, the doctor who I thought was available online at the time (and whose bio and info I checked before proceeding) was not you. Your training and other info from your bio and feedback are certainly commendable, and I thank you again for your time. Please forward my feedback to the proper person at JustAnswer; I have tried, but failed to establish communication dirrectly with them.
If you are online now, or next time you are serving, please accept my apologies.