Hello and thanks for your question. I would start using artificial tears frequently, but I would also get some lubricating ophthalmic ointment over the counter and put a 1/4" strip of that in the eye. That will help coat the scratch and keep it from hurting as much. Sometimes problems with contact lenses can amount to more than just a scratch. If you know that you scratched it and it was fine before and directly after had the problem, then you can likely assume it is just a scratch. If you are assuming it's a scratch, but don't know for sure, you should consider going to see the ophthalmologist, especially if after 24-36 hours you're not feeling significantly better. There can be inflammation or even an infection going on related to the contact lens wear that can cause some pretty significant symptoms and permanent problems if left to continue. This probably goes without saying, but just in case, you should also stay out of your contact lenses until the problem is entirely resolved. Does that help answer your question?
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