How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dr. Stevens Your Own Question
Dr. Stevens
Dr. Stevens, Ophthalmologist
Category: Eye
Satisfied Customers: 1404
Experience:  Board Certified Ophthalmologist
Type Your Eye Question Here...
Dr. Stevens is online now
A new question is answered every 9 seconds

I visited BHP for my eye problem..After swimming 19.01.2010 red eyes

Resolved Question:

I visited BHP for my eye problem.
After swimming 19.01.2010 red eyes.
Antibiotics no cure.
Using eyedrops.
No improvement after 8 days. Even worse.
What can I do?
Submitted: 6 years ago.
Category: Eye
Expert:  Dr. Stevens replied 6 years ago.

Hello there

Did the redness come same day as swimming?

what other eyedrops have you tried besides the antibiotic? What antibiotic were you given? Do you wear contacts?

Customer: replied 6 years ago.
Irritation after swimming.
Rednes day after. worse second day with yellow matter
got antibiotic injection and pills from Pattaya Clinic.
prescription is in Thai
Use TobraDex from BPH eyedrops
bought eye rinsing fluid optrex yye lotion
Dont use contact lenses.
Expert:  Dr. Stevens replied 6 years ago.

Hello there

it sounds like you have been treated appropriately using an antibiotic / steroid combination. The fact that this medicine did not help points to an allergic / irritation that is causing your symptoms. At this point my suggestion is for you to purchase a preservative free Artificial tear to use at least 4-6 times a day as well as a lubricating eye ointment for night time use (such as paralube). Stop using any other antibiotic as well as lubricants with any preservative. Preservative free lubricants come in small single use vials that you use and throw away and this will help with your symptoms within a few days. If the redness increases, I would revisit the ophthalmologist to ensure the eye pressure is alright and there is no other serious issue. I wish you well, Dr. Stevens

Customer: replied 6 years ago.
preservative free Artificial tear?
Can I buy this at the Pharmacy?
you have generic name?
Same for paralube
Expert:  Dr. Stevens replied 6 years ago.

Sorry for the late reply, In the USA, the preservative free tears are made by several companies such as Refresh brand Celluvisc and Bausch and Lomb Soothe (you can see it here


The night time ointments are very common and even store brands are acceptable, Regards XXXXX XXXXX

Customer: replied 6 years ago.
I visit 3 pharmacies and bought:
Alcon, tears naturale Free, lubricant eyedrops and
Pfizer Terramycin ointment.
One pharmacist refused me to sell and adviced me to see the hospital.
I wait the result of the treatment and will contact BPH if no improvement.
Later today or tomorrow.
Expert:  Dr. Stevens replied 6 years ago.
Very well, I wish you well, Dr. Stevens
Dr. Stevens and other Eye Specialists are ready to help you